Ordering Process

Allow at least 5 days before your event, to submit a booking order. If your event is happening in less than 5 days call us first as we may be able to assist you depending on the size of your order and equipment availability. Please beware that all items listed in RED are either depleting in quantity or out of stock.

  • We apply 40% refundable deposit (RD) on equipment hired which is refunded on return of equipment.
  • We allow a maximum of 4 days (including collection and return days) to keep equipment in your possession without extra charges. 

Please note that all the links you need to request for a quotation or to submit equipment booking order are available on our Homepage.

Equipment Booking Procedure:

  • Take note of the equipment number (PE/000A) for the items you want
  • Check available appointments from the Bookings Calendar before starting the booking procedure 
  • Submit the Booking Forms as provided below
  • Check for the invoice in your inbox or junk mail 
  • Once payment is received your order processing commences

New customer:

Complete and submit the following;

  1. Equipment Booking Form Page 1 to submit the equipment you want
  2. Equipment Booking Form Page 2 .  With this form the customer agrees to;

Returning customer:

Complete and submit the following;

  1. Returning Customer Order Form

General quotation:

You can request for a quotation before placing an order by submitting the following;

  1. General Quotation Form 

If you are satisfied with the quotation and would like to place an order, submit the following;

  1. Customer Additional Information
  2. Equipment Booking Form Page 2 to accept liability and TC statements and to finalise your booking

Please note that both forms MUST be submitted for us to start processing your invoice. 

Buying consumables only:

If you wish to buy chafing fuel only, please select;

  1. Consumables Order Form

An invoice will be emailed to you.  Please consider checking both the inbox and the junk mail